Privacy Policy

1. Introduction

At Lidernfa ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our simulation platform and related services.

2. Information We Collect

We collect several types of information for various purposes:

2.1 Personal Information

• Name and contact details
• Company information and job title
• Login credentials
• Payment information
• Communication preferences
• Profile information

2.2 Usage Information

• Platform interaction data
• Device and browser information
• IP address and location data
• Session duration and timing
• Feature usage patterns
• Performance metrics
• Error reports

3. How We Use Your Information

• Providing and maintaining our services
• Processing payments and subscriptions
• Sending administrative communications
• Improving platform functionality
• Analyzing usage patterns
• Detecting and preventing fraud
• Complying with legal obligations
• Responding to support requests
• Personalizing user experience

4. Data Protection

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data transmission
• Regular security audits and assessments
• Multi-factor authentication
• Access control and monitoring
• Data backup and recovery procedures
• Employee security training
• Incident response planning
• Third-party security reviews

5. Your Rights

You have certain rights regarding your personal information:

• Access your personal data
• Request data correction
• Delete your account
• Opt-out of communications
• Export your data
• Withdraw consent
• Lodge complaints

Contact Us